Travellers
Auto Barn provides and underwrites all its own warranties
and guarantees. All these policies are laid out clearly
in the Term
& Conditions of Sale.
 Go
to the Sales Bookings
& Enquiries Form
What this means?
This essentially means that the company who sold you
the car and everything with it, is the company whom
you deal with - full stop. There is no "3rd Party
involvement" with your claims; basically the company
who sells you the car, is reponsible for the car and
cannot wipe responsibility of the breakdown or your
warranty claims to some "3rd party warranty"
company whom may or may not comply.
Warranty Policies are purchased additional to the price
of the car. But once you are on the road with the car,
the company who sold you the car has NO RESPONSIBILITY
to you once you are on the road.
At Travellers Auto Barn, we take pride in the experience
we have helped create for tens of thousands of travellers.
Once you hit the road with us, we are right beside you
for your entire journey.
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Nationwide Guaranteed Buyback
You may have heard about the great story of buying
a car for $1500 and then selling it for $2000 6 months
later. I would be bragging too if I had done this!!!
However, it is actually more common for people to spend
their last 3 weeks in Australia trying to sell their
car, and eventually taking a price that is less then
what a buyback would have offered. The real cost there
is the 3 weeks of lost time, and what a precious 3 weeks
to waste. These people logically don't brag too much,
so you don't hear these stories that often.
A guaranteed buyback is like an insurance policy for
sale at the end of your journey. You don't have to claim
it, but it is a legal contract between us and yourself
that says we will offer a set cash price upon return
of your car should you wish to claim your buyback. You
are fee to onsell your car, but basically if no-one
offers you more then your buyback, book it in, and you'll
have cash in your hand within an hour. It is really
that simple.
And as we have branches in Sydney, Melbourne, Brisbane,
Cairns, Perth & Darwin you have the flexibility
of buying your car in Sydney and getting your buyback
in Cairns and vice versa. No worries!
Word of warning - beware of buybacks that require you
to pass a roadworthy test before they will honour it
(ours do not) as your car is very unlikely going to
be roadworthy after it has done 25,000kms around OZ.
For
more information on our "ROCK SOLID" Guaranteed
Buyback click here
Whilst we do offer a Nationwide Guaranteed Buyback,
most of our cars are sourced from the private marketplace,
and all of our cars are mechanically sound for good
times ahead!
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3 day 100% Money Back Guarantee
This basically protects you from buying a dud and is
designed to provide peace of mind as to the integrity
of the vehicles we offer. Unlike buying from another
traveller or privately, Travellers Auto Barn will give
you your money back should there be a serious mechanical
issue with your vehicle.
Ultimately, you are trying to get on the road, so if
you aren't comfortable with your vehicle or if there
is a problem, we are always happy to find you another
more suitable vehicle for you.
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14 Day Total Warranty
We stand behind the vehicles we sell and are here to
support you throughout your entire journey. All vehicles
are fully serviced prior to you picking it up. However,
cars being mechanical items, we can only fix what we
see as broken and sometimes it takes a good drive (unfortunately
we can't test drive every car 100km's) to see some problems.
That is why we recommend a good day drive of your car
before you undertake the mammoth task of circumnavigating
a continent.
This drive will allow you to see how the car is running,
and bring to our attention any item that our shorter
test drive didn't uncover. Simply bring the vehicle
back to us within 14 days and we'll fix the problems
for you for free. Once you feel comfortable with the
vehicle and its performance, you are on your way!
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5,000km Engine & Gearbox Warranty
Whilst we pressure test every engine before we put
it on the road, there is no telling when some problems
will occur. Therefore we cover the two most essential
(and costly) components of your vehicle for repair for
up to 5,000 kilometres of your trip. To give you an
idea how far 5,000km is, it is like driving from Sydney
to Carnarvon in North Western Australia. That is one
hell of a drive!
We want everyone to get the most from their vehicle
and through our experience with cars, we know all of
the potential problems that no so experienced drivers
can fall into. Therefore we brief absolutely everyone
on the essentials of engine and gearbox care and maitenance.
So with a bit of care and this warranty, you should
be cruising the long long highways of Australia with
full peace of mind!
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Full Mechanical Inspection &
Service Upon Purchase
Not everyone's a mechanic and not everyone's mechanically
inclined. That's why dealing with someone who offers
a full mechanical service, prior to you hitting the
highway is absolutely essential.
Travellers Auto Barn offers a full mechanical service
and roadworthy prior to the delivery of every vehicle.
That means whilst we fix the vehicle, we then have the
vehicle independently assessed as to it's roadworthy
condition prior to journey. Offering to assess your
own work leaves the vehicle open to a conflict of interest.
Its like asking yourself whether you have done a good
job or not.......of course the answer is yes.
Travellers Auto Barn's full mechanical service and
independent roadworthy assessment means that you can
feel assured that you have been given a quality vehicle,
that has had the right attention prior to an epic adventure.
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Registration & Registration Extension
Solutions
Every vehicle that Travellers Auto Barn sells will
come with 1 of two things:-
- enough registration to cover your entire journey
with a little bit extra to help onsell your car
- for people travelling longer term, a strategy in
dealing with having to re-register your vehicle at
the cheapest price before your journey ends
Each state has a very different set of rules and regulations
regarding registration, and when travelling Australia
you may end up in a state, needing to re-register your
vehicle which has a different states registration. And
so the problems start.
Through growing a small business in helping backpackers
live their dream, Travellers Auto Barn has learnt everything
there is to know about how to deal with registration
and what it means between each states different policies.
The sales person you are dealing with will identify
your registration requirements and match the best suited
vehicle with registrtation to suit your needs, or provide
you with a clear and definite set of instructions in
dealing with the re-registration of the vehicle.
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Guaranteed Title
You bought the car, you own the car. Travellers Auto
Barn provides all the necessary documents and advice
on dealing with the title of the car. Provided you don't
lose them, you will be given legally binding and clear
ownership papers for the vehicle.
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Roadworthy Certificate
This is known as the "Pink Slip" in New South
Wales, but generally can be referred to as a "Roadworthy"
Australia Wide. It is a fundamental check of a few items
of the vehicle as required by law for registration purposes.
It in no way is a full mechanical check, and does not
test more essential items such as the pressure in the
engine.
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Nationwide Roadside Assistance Membership
Known as the NRMA in NSW and the RACQ in Queensland
and the RACV in Victoria, similar to registration these
organisations are different state by state. However
in saying this, membership of one of the above organisations
provides 24 hour, Australia wide roadside assistance,
meaning that they are all linked.
Travellers Auto Barn provides membership to one of
the above organisations (depending where you bought
the car - remember we are in Sydney, Melbourne, Brisbane,
Cairns) you basically has access and support to all
the membership facilities of every state based roadside
assist organisation.
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FREECALL Aftersale Support
As Travellers Auto Barn stands firmly behind tha fact
that our service is here to offer the best of Australia,
we wish to make sure your entire journey is the best
possible. That's why when you buy a car from Travellers
Auto Barn, we are there via a FREECALL 1800 number,
7 days a week (business hours) to help you with all
your issues.
Be it questions about getting your vehicle serviced,
or you have broken down at Tennant Creek, Travellers
Auto Barn's help is simply a FREE phonecall away.
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Australia Wide Network of Trusted
Mechanics
As Travellers Auto Barn has been helping backpackers
seeing Australia since 1993 in the best way possible,
we have built long lasting relationships with many many
many mechanics garages in towns or places that you wouldn't
ever think or visit.........until your car had troubles
there!
Let's face it, Australia as a continent is larger
then all of Europe all together. The climate conditions
as well as the roads make the journey quite an acheivement
and somewhat of a challenge for you and the vehicle.
But hey, if it wasn't adventurous, not so many people
would do it. So occurences like breakdowns are sometimes
completely unavoidable no matter how well prepared you
and the vehicle are. Even moreso, when you are in a
place that you just wanted to drive through at a 100km
per hour to get the hell out of there, you will likely
have these occurences.
Through the Aftersale FREECALL support line, Travellers
Auto Barn will deal with your breakdown and the mechanics
for you. Not only will you be recommended to a garage
that we know will fix the breakdown at the cheapest
price, but we will also deal with the mechanic on fixing
the issue for you. This means that you can be assured
that if you have an issue, anywhere in Australia, Travellers
Auto Barn will get you back on the road costing you
the least amount of money.
Strangely enough, mechanics located in remote areas
can see a goldmine when a tourist with an older car
comes to them problems. Without Travellers Auto Barn's
support, upset and poorer travellers end up having a
lot more fixed up with their car, then was actually
needed.
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Third Party Property Insurance
Unfortunately the insurance companies of the world
deem it too much of a risk to offer fully comprehensive
car insurance to travellers in Australia. However, Travellers
Auto Barn can offer Third Party Property Insurance to
cover yourself against the damage of other peoples property.
This is a good idea, because for a nominal fee it may
save you your holiday if you happen to have even a minor
accident with a prestige vehicle.
The Third Party Property Insurance we have provides
excellent coverage and is excess free if you are 22
years old and have over 12 months driving experience.
If you don't fit this bill then the excess is $400,
but the cost of the policy is the same.
Included in your registration paperwork is Third Party
Personal Insurance, which covers you against injuring
anyone else besides yourself. So combined with Third
Party Property Insurance, your only liability is the
value of the car that you have purchased.
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Maps, Discounts & Camping Gear
Being a member of one of the Roadside Assistance companies
mentioned previously, you have access to a wide range
of FREE MAPS which are comprehensive enough for your
travels. We also give away heaps of information on regions,
national parks, camping grounds etc which also help
in finding your way around.
We want you to have fun in your car, and lots of people
want us to tell you about them, so we always have a
range of discounts for activities such as sailing, whale
watching, diving, quad biking etc etc, that we give
to you when you hit the road.
We try help out purchasers with good camping gear and
generally have a mixed range of stuff. You are free
to select whatever you can use from our available stock
when you buy your car.
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Stereo
There is enough American/Australian/Botswanan Idol
on TV, so you don't need to listen to your mates singing
on a 6 hour trek. Every car is fitted with a working
Radio/Cassette stereo and some cars luckily enough have
a CD Player in them.
If all your music is on CD or MP3, a simple $20 adaptaor
can be purchased to plug into your radio cassette. Of
course we'd be happy to install a CD stereo for you,
but you will need to discuss this with the sales person
before you buy.
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End of Trip Selling Advice
Whilst you most probably aren't considering selling
your car at the time of buying (because there is so
much else to consider), our salesmen know the trade
inside out and will be advising you on selling your
car from the moment you are looking to purchase.
From our experience, we know the good times and bad
times to try and sell your car in every city around
Australia. We've experienced many many backpackers who
simply couldn't sell their car and we have listened
too and experienced all the reasons why, so we know
the challenges faced at the end of your travels. So
we advise you and get your focused on selling your car
with some simple sales strategies that you can use to
turn that car into cash. We do this at the beginning
of your trip, but are always there via the FREECALL
number to advise and help later on.
In the end, some people are more natural sellers then
others. But no matter what your sales skills, with a
Guaranteed Buyback in your pocket, you are always sitting
on easy street.
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Go
to the Sales Bookings
& Enquiries Form
|
SPECIAL OFFER 2 Nights
Free Accommodation !
Two Nights Free hostel style accommodation and
airport pick-up on arrival if you pay a deposit
before you arrive! Sales Vehicles Only.
|
* Conditions Apply |
|
